Insisting on EPG Imagery Accuracy

In today’s modern realm of over-the-top (OTT) platform interfaces and illustrative television electronic program guides (EPGs), a key factor is the artwork associated with various TV shows, films and other programming.

It is exactly this imagery that allows the viewer – whether it’s through an app or other on-screen portal – to decide what exactly they want to watch. Up-to-date rich media content and accurate artwork add an enhanced viewing experience in this regard, mainly through the utilization of celebrity and cast images, movie posters, network and station logos, TV showcards and more.

Thus, it can be particularly jarring when so many TV metadata providers just get it plain wrong when it comes to timely and correct artwork (several are fairly poor at summaries too, that’s another story).
That tends to be the case when outsourcing and flat-out database neglect occurs.

Here, we see NBC’s “Late Night with Seth Meyers” host Seth Meyers included in an app’s image for “Saturday Night Live.” Meyers officially departed from the comedy show over a year ago.

And in another NBC-related error, this metadata supplier has Brian Williams pictured in an icon for “NBC Nightly News.” Williams was suspended from his position two months ago, and the show is currently presented by Lester Holt.

Explain this: Actress Ellen Page is somehow confused for “The Ellen DeGeneres Show” host Ellen DeGeneres.

Holly Sonders vacated her position as a host of Golf Channel’s “Morning Drive” in July 2014, yet this metadata provider still has her appearing in a cast image. In fact, she’s no longer with the network and works for Fox Sports.

In this second-screen app, a showcard for NBC’s “Meet the Press” features David Gregory front-and-center. Apparently, the provider of that data doesn’t seem to know that Gregory was replaced by host Chuck Todd in September 2014.

Artwork errors are prominent in sports programming too. As the viewer in this example points out, an image for the 2015 Africa Cup of Nations soccer event is so old it’s obvious: the logo clearly has the year 2013 in it, in addition to several other metadata issues. Whoops.

Amateur hour continues in the sports logo department, when the University of North Dakota is mistaken for North Dakota State University during a hockey game.

As excitement heats up for the Mayweather-Pacquiao fight on May 2, this viewer points out a huge failure when it comes to on-screen boxing imagery. During a Julio Cesar Chavez Jr. and Andrzej Fonfara bout, a metadata supplier thought that a Canelo Alvarez vs Alfredo Angulo image was appropriate.

The evidence speaks for itself when it comes to other metadata providers. If you’re looking for accurate rich media content, talk to FYI Television. Otherwise, your user interface or on-screen guide might just be outdated.

Author: Brian Cameron

Image via Flickr

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