It is exactly this imagery that allows the viewer – whether it’s through an app or other on-screen portal – to decide what exactly they want to watch. Up-to-date rich media content and accurate artwork add an enhanced viewing experience in this regard, mainly through the utilization of celebrity and cast images, movie posters, network and station logos, TV showcards and more.
Thus, it can be particularly jarring when so many TV metadata providers just get it plain wrong when it comes to timely and correct artwork (several are fairly poor at summaries too, that’s another story).
That tends to be the case when outsourcing and flat-out database neglect occurs.
Here, we see NBC’s “Late Night with Seth Meyers” host Seth Meyers included in an app’s image for “Saturday Night Live.” Meyers officially departed from the comedy show over a year ago.
.@DIRECTV you might want to update your #SNL image in the guide in your app. @LateNightSeth pic.twitter.com/1hxrA0CBLr
— Merry Mac (@monkeyninja47) April 11, 2015
And in another NBC-related error, this metadata supplier has Brian Williams pictured in an icon for “NBC Nightly News.” Williams was suspended from his position two months ago, and the show is currently presented by Lester Holt.
. @VerizonFiOS hey guys, I just want to let you know you might want to update the thumbnail for NBC Nightly News. pic.twitter.com/QWhtfIaVDp
— Ted (@TedInPittsburgh) February 15, 2015
Explain this: Actress Ellen Page is somehow confused for “The Ellen DeGeneres Show” host Ellen DeGeneres.
@VerizonFiOS doesn't know its Ellens. After all, @TheEllenShow and @EllenPage are twins. Fraternal, but still twins. pic.twitter.com/fX23H3lKAQ
— Gerry Schramm (@gerryschramm) January 23, 2015
Holly Sonders vacated her position as a host of Golf Channel’s “Morning Drive” in July 2014, yet this metadata provider still has her appearing in a cast image. In fact, she’s no longer with the network and works for Fox Sports.
Way past time for @GolfChannel to update channel guide promo for #TheMorningDrive #HollySGone pic.twitter.com/D6K9ZdgeaM
— chris schwartz (@schwartz_chris) January 13, 2015
In this second-screen app, a showcard for NBC’s “Meet the Press” features David Gregory front-and-center. Apparently, the provider of that data doesn’t seem to know that Gregory was replaced by host Chuck Todd in September 2014.
@Shoq TV Guide app shows this for MTP pic.twitter.com/9IdttFt6iy
— lvdjgarcia (@lvdjgarcia) December 21, 2014
Artwork errors are prominent in sports programming too. As the viewer in this example points out, an image for the 2015 Africa Cup of Nations soccer event is so old it’s obvious: the logo clearly has the year 2013 in it, in addition to several other metadata issues. Whoops.
No team info, no competition title and the image is 2 years old. How embarrassing @UPC EPG is awful. pic.twitter.com/TrCLj5CNk7
— daveyjg (@daveyjg) February 4, 2015
Amateur hour continues in the sports logo department, when the University of North Dakota is mistaken for North Dakota State University during a hockey game.
Someone at @DIRECTV needs to be fired immediately. UND ≠ NDSU. 😒 pic.twitter.com/CADk9rZN2a
— Lyndsay Lee (@LyndsayALee) March 28, 2015
As excitement heats up for the Mayweather-Pacquiao fight on May 2, this viewer points out a huge failure when it comes to on-screen boxing imagery. During a Julio Cesar Chavez Jr. and Andrzej Fonfara bout, a metadata supplier thought that a Canelo Alvarez vs Alfredo Angulo image was appropriate.
My DirecTV is racist! The DirecTV guide shows ALL ACCESS Julio Cesar Chavez Jr. vs Fonfara is on but they have a picture of Canelo & Angulo for it. What you trying to say all Mexicans look alike? Which is this show about CHAVEZ JR, CANELO, or ANGULO? 😩😩😩😩👎👎 #GetItTogether #Canelo #ChavezFonfara #JulioCesarChavezJr #JCCJ #BOXINGEGO
The evidence speaks for itself when it comes to other metadata providers. If you’re looking for accurate rich media content, talk to FYI Television. Otherwise, your user interface or on-screen guide might just be outdated.
Author: Brian CameronFollow @FYITV
Image via Flickr
Image via Flickr