In August, the College Football season officially began. Each week, talented teams from universities all across the country compete against one another for bragging rights and potentially conference championships.
An essential part of viewing these football games is being able to successfully navigate to the proper game in the on-screen electronic program guide. Saturdays are known for the large amount of intercollegiate clashes, and ensuring that a fan has located a particular event should be a simple and easy task.
Unfortunately for viewers with a telecom or cable company that utilizes a faulty and defective TV metadata supplier, a seemingly smooth operation has become incredibly complicated, which in turn has caused these viewers to grow increasingly frustrated and outraged when they can’t seem to find the names of the teams in their listings.
Online forums are an outlet for the indignation, where contributors are describing the flawed football game summaries with missing competitors as “subpar” and “vague”:
“Stop trying to be fancy. Just give me the name on the college and I'll be happy.”
“To whomever writes the descriptions of college football games: In the [telecom] TV program guide, the way that football games are described now is useless, unacceptable, and downright dumb!”
“Get rid of the foo-foo descriptions and put the college names in the program description. Don't need some flowery description, just need useful information. What idiot came up with this change?”
“Get rid of the commentary and just tell us who is playing.”
And of course, the fury spills over to Twitter as well, where viewers provide graphical representations of the abundant problems in football synopses displayed in their EPGs, along with their disappointment. The following consists of a litany of metadata issues that did not originate with us.
@twc how come the guide now doesn't even mention the name of sports teams in a game?! pic.twitter.com/82FKEGkpi6
— Mr. F (@saabrian) August 31, 2014
@twc it'd be sweet if your guide actually said who the hell was playin in your cfb games instead of a stupid synopsis pic.twitter.com/pfjMVohyUI
— Tad Brewer (@Tad_Brewer) September 6, 2014
The @TWC guide no longer lists who is playing in a game. Just some asinine description. pic.twitter.com/mgESE833sK
— Jay Ferris (@ferrisweb) September 6, 2014
Shouldnt the guide tell me the 2 teams who are playing? Another @twc failure pic.twitter.com/oBSNfvpSSP
— Steve (@88Wahoo) September 6, 2014
Most important info derived from interactive guide is who is playing, please put that before write ups. @TWC_Help pic.twitter.com/9H0xB8PRzO
— Ryan Maloney (@ryanemaloney) September 13, 2014
Once again @TWC - all we need on the TV guide is which two teams are playing. If I want a preview, I can find one online.
— Ryan (@Isley23) September 13, 2014
These new descriptions of college football games on the time warner guide are driving me crazy. Just tell me the team names.
— Justin Servis (@HeyThisJustin) September 14, 2014
@TWC Maybe cool it with the fake plot descriptions of football games and just tell me who's playing. I hate everything about you.
— Mike Heavey (@AskHeeves) September 14, 2014
But the problems aren't just occurring with College Football descriptions. Viewers have found flawed television metadata in the NFL descriptions as well. What happened to the teams?!
@VerizonFiOS Crap, Verizon. How about mentioning the NFL teams playing in your onscreen guide. #StupidNarrativeDescriptions
— Jim Noonan (@JimNoonan4) September 5, 2014
@BrightHouseCare Guide descriptions are killing me. Just give me the match up 1st and save the essay for info button! pic.twitter.com/e5e2YeNJgr
— Charlie (@SportingChap) September 14, 2014
If @TWC insists on "storyline" listings like this, it should hire editors. #panthers #plural pic.twitter.com/SOQHIDv3Bj
— Andy Bechtel (@andybechtel) September 14, 2014
.@andybechtel @TWC Seriously, the storyline format is awful. Nothing worse than having to scroll to a 2nd page to find out who is playing.
— Jon Kimball (@jonkimball) September 14, 2014
And one eagle-eyed viewer has keenly observed that a certain telecom's EPG hosts far superior television metadata (from us), where sports teams can be found conveniently listed above anything else:
@jonkimball @andybechtel The @Uverse guide is much better. pic.twitter.com/Kr5J10utFK
— Bart (@bart_smith) September 14, 2014
Author: Brian Cameron